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Since charts are information and data and not the same as a product that may or may not work, returns are not possible. Refunds may be given under certain circumstances. Please email the Astrologer at the addresses given and discuss any problems you may have with her. She is usually willing to redo charts or do other services for free in compensation for dissatisfaction. But it should be assurance to you that she has never had to do this.
Charts are offered in 3 different formats: Email delivery, PDF download or printed and mailed. Please be careful to choose the product with the suitable delivery format for your purposes. However, there is no additional charge to resend or redeliver charts that were either not received or were damaged in delivery.
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